Claims Reporting


Call 877.248.3455 24 hours, 7 days a week.

The 24/7 OneBeacon Claims Call Center receives and processes all new claims. Claims phoned in before 7 p.m. EST will be immediately assigned a claim number. Producers can visit OneBeacon’s Producer Portal the next business day to view the claims.


When you have attachments to accompany an Entertainment claim, email reporting can be ideal. To submit a claim via email, you’ll need to include an ACORD First Notice of Loss or a similar form.

Remember to report only one claim per email. The sender’s email confirmation will serve as the acknowledgement that OneBeacon has received the claim.


To 866.640.3487

Only one claim should be submitted per fax transmission. The sender’s fax receipt will serve as confirmation that OneBeacon has received the claim.

Have a claims related question?

If you have a general claims inquiry, contact our 24/7 service center at 877.248.3455